How to Shop
HOW TO SHOP
Welcome to David Christopher's. You may shop with us several ways:
In Store. Visit our brick and mortar stores to get hands on experience with our product as well as the assistance of knowledgeable sales staff who want to make sure you have a wonderful experience with us.
Online Store. Our online store selection is more limited than what you will find in our store. We have thousands of items in store, but we don't have the manpower to list them all online at this time. We list as much as we can, but we love seeing your faces, so please come see us.
Facebook & Instagram via Comment Sold. You can register in our system by clicking on this link: http://www.davidchristophers.commentsold.com/account Make sure to select “login with Facebook”. Here, you will fill out all your information needed to process your orders. If you need to change your card information, you will do this at checkout. You will see the credit card icon with a drop-down arrow next to it. Click the arrow, and you will see the option to add a new card. You can also use PayPal to pay for your purchases.
Facebook Live Sale: We feature Facebook Live Sales throughout the week. To participate, make sure you have registered (via the link above). During the video, you will comment “sold __” and we will give you the exact number/word to comment for that item. If you want multiple of an item, make multiple comments (ex. If you want three, you will make three separate comments for that item). You will be sent a link to pay for your item, but if you do not receive that link for some reason, you can always click on the link to register to login to your account and checkout.
Waitlist: If an item is sold out, you can add it to your waitlist. When it is restocked, you will be notified and can purchase that item. You can also pre-authorize your card for an item on the waitlist. To do this, visit your waitlisted items tab in your account (via the link above), and select the option to preauthorize your card for that item. This will allow you to move to the top of the waitlist, and once the item is restocked, your order will automatically go through and your card will be charged. There are no guarantees waitlisted items will be back in stock, but if we do restock the item, you will be the first to know.
Shipping: Once your order goes through, it takes up 3-5 business days to ship. We ship Monday-Friday. We pride ourselves on fast and efficient shipping. We take every precaution to ensure your item arrives in tact. You will be notified and receive a tracking number once your order ships.
Local Pick Up: If you selected “Local Pick-Up” for your order, you may pick up your item at our Sheffield location--even while we are closed for renovations--because we don't have a lot of space to store in Florence. If you can't make it to Sheffield, please let us know via a message so we can prepare your item to be available in our Florence store. In store pickups will be ready and available within 3 business days--sometimes sooner! You have 14 days to pick up your order. If it is not picked up within that time frame, your order will be returned back to inventory and is no longer David Christopher's responsibility. Our store hours are Monday-Saturday from 10am-6pm.
Returns: Once you receive your order, you have 14 days to return your items in like new condition. Items must be mailed back to:
411 S Montgomery Ave
Sheffield, Alabama 35660
Remember to include the original packing slip and order number. Once we receive the item, a store credit will be given to your account in the amount of the item purchased within 5-7 business days. We are unable to cover shipping costs at this time.
Damages: If an item is damaged upon receiving, we ask that you kindly email us a picture to firstname.lastname@example.org and we will issue a store credit to your account. We strive to package our items the best way possible, but mistakes do happen. Sometimes the mistakes are the fault of the carrier, and we will file a claim on your behalf.
Wholesale. You must have a valid Resale Certificate on file. Email email@example.com if you would like to have an account set up of if you have questions about our wholesale store.
Any other questions, please email us at firstname.lastname@example.org